Secure Deposits and Withdrawals at Candyland
Welcome to our payment section, where you can learn about safe and supported methods for depositing funds and withdrawing your winnings. All financial transactions at Candyland Casino are protected with SSL encryption to ensure your personal and banking details remain secure at all times.
We are committed to providing reliable and transparent banking services for all players across supported regions.
Deposits
Candyland Casino supports a variety of deposit options, including:
- VISA and MasterCard (credit and debit cards)
- Popular e-wallets
- Prepaid vouchers
To find out which deposit methods are available in your country, please contact our 24/7 Live Chat or email us at [email protected].
The minimum deposit ranges from €5 to €10 depending on the payment method used. The maximum deposit limit varies between €200 and €1,000, depending on your selected method.
Please ensure that all deposits are made using a payment method registered in your own name. Deposits from third-party accounts are not allowed. Violations of this policy may result in voided winnings and refunds issued to the original payment source.
Candyland reserves the right to reverse transactions based on risk assessment. If a transaction is refunded, any bonus or credit associated with the deposit will also be removed from the account.
Note: A 3% processing fee applies to all deposit transactions.
Withdrawals
We’re always happy to process withdrawals for our winning players. To ensure the security and legality of every transaction, Candyland requires a one-time verification process before approving your first withdrawal request.
The following documents are required:
- Copy of your government-issued ID or passport (front and back)
- Recent utility bill (showing your name and registered address)
- Copy of any credit/debit card used (only first 4 and last 4 digits visible)
- Signed Card Authorization Form (CAF) – Download PDF
If you used an alternative payment method like Neteller or Skrill, you only need to submit:
- Copy of ID or passport (front and back)
- Recent utility bill matching your account details
To submit your documents, please take clear digital photos and send them to [email protected]. Be sure to include your full name and username in the email. Blurry or unreadable images may delay your approval.
Once verified, your account will be added to the next available payment cycle.
Fraud Prevention
Verification documents may also be requested at any time as part of our ongoing fraud prevention protocols. We reserve the right to suspend access or delay payments until necessary documentation is received and approved.
Please note: You will not be able to continue playing or request withdrawals until your account is fully verified.
By completing a deposit or withdrawal transaction, you confirm your acceptance of our Terms and Conditions and Privacy Policy.